Data quality within any IS is critical, especially here at Covage, to be able to take orders correctly, carry them out and then to invoice them..
Due to successive acquisitions, there were significant differences in the data quality, especially with postal addresses for order processing and invoicing.
We have set up a task force to coordinate and make corrections in the systems. This is the Data eXcellence Program.
To get a better understanding, the “DX” Program :
Composed of a team of 3 to 4 people focused on different metrics, the Task Force has a unique dual skill set:
1 project, 4 team members, 250 man-days